Rouses Markets
Rouses Markets Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rouses Markets has 2.5 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good store, Nice store, Opportunity for a career better life future.
Cons: Bad manager and employess on drugs, Not safe, Owner needs to realize they should represent everyone.Recent recommendations regarding this business are as follows: "Shop where people welcome and want your business & leave attitudes at home.", "Rouses Market is prejudice and don't like people that's less fortunate than them", "The Rouses Market is prejudice and don't like people of color", "Do not buy money order", "Don't go shop there they have bad service".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rouses Markets has 2.5 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good store, Nice store, Opportunity for a career better life future.
Cons: Bad manager and employess on drugs, Not safe, Owner needs to realize they should represent everyone.Recent recommendations regarding this business are as follows: "Shop where people welcome and want your business & leave attitudes at home.", "Rouses Market is prejudice and don't like people that's less fortunate than them", "The Rouses Market is prejudice and don't like people of color", "Do not buy money order", "Don't go shop there they have bad service".
Most users ask Rouses Markets for the apology as a solution to their issues.
Review authors value the most Discounts and Special Offers and Layout of Store. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Store doesn't cater to customers needs and/or complaints appropriately.
I went grocery shopping today, 3/3/24 at Rouse Store located at 2851 Belle Chasse Hwy. in Gretna, LA and had to use a check while awaiting for my Visa Checking card to come in the mail.
My groceries came up to $92.80 and I asked the cashier if I could make the check out for $20.00 more and she said 'no. I cannot understand why you aren't able to render the courtesy of such a minute transaction especially after buying groceries that almost amounted to $100. Other stores allow you to do this and Rouses makes enough money [ESPECIALLY WITH MANY OVER PRICED ITEMS] to extend this courtesy as it isn't an every day transaction.
I don't like the store's attitude or ethics regarding this policy & will probably have to shop at other store locations in the future that render me this courtesy. Thank you for your time.
User's recommendation: Shop where people welcome and want your business & leave attitudes at home.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baton Rouge, LouisianaDon't know how to respect others
User's recommendation: The Rouses Market is prejudice and don't like people of color
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baton Rouge, LouisianaCan’t cash Money Order
I was paid by one of my customers by a Rouses money order. Well my bank wont cash it,(my bank being cashapp and PayPal) check cashing places wont cash it, even Rouses wont cash it.
No one answers emails. Ive already provided the services because its a Money order which has already been paid for so its not like a check, but yet no one will cash it. So am I just out $700? I dont like accepting cash and if the person doesnt have checks the logical thing would be a money order.
I guess I have to change how I accept payment because of this because for a month Ive been trying to get this cashed. There are no numbers on the money order to call.
It says go to www.rouses.com. I go there and it says nothing about it other than rouses cashes approved peoples payroll and some government checks.
- Cant cash their money orders
- Overpriced
Preferred solution: Full refund
User's recommendation: Do not buy money order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baton Rouge, LouisianaDisrespect of employee
User's recommendation: Rouses Market is prejudice and don't like people that's less fortunate than them
I GIVE YOUR COMPANY A 5 IN CATEGORY HOWEVER I CANT SHOP ON LINE LIKE IVE ALWAYS DONE EXCEPT YOU DONT ACCEPT EBT CARDS
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Verified ReviewerBad review
There service sucks everyone does like they don't even want to work there I worked there recently and I find they don't really care about their people because they told me I needed to improve which I actually worked my but off to prove to them I can do better which I did prove and customers said that every day that they come in and they see me I'm always working very hard and they wish there were more workers like me and then when I went to clock out December 21 one manager said he needed to talk to me and he said were letting you go because you didn't improve which Is a lie because I was told by a few people that I'm doing really good keep up the good work so yea. I have a kid to support so now I have to go look for another job because they fired me for actually improving when they very first talk to me about improving and I actually gave it my all and pushed myself to show them I really want to keep my job
Preferred solution: Apology
User's recommendation: Don't go shop there they have bad service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Covington, LouisianaHorrible customer service
Don't I took a friend to store #75 in Covington for lunch. We arrived at 10:45am.
The food was available but there were no serving utensils. I asked a woman behind the counter for utensils and she blew up at me, yelling that they didn't open untill 11 am and she wasn't going out of her way. We were stunned. My friend had to sit down.
At a little after 11am I asked the same woman about serving utensils. She rolled her eyes and said under her breath, "white privilege.". I was truly without words and we walked out. I could hear her laughing loudly and talking to another employee.
I asked a young man stocking shelves who she was, pointing her out, and he said her name was Shonda.
I will never eat or shop at Rouses again and have shared my experience with people at work and my neighbors.
This woman needs to be fired.
I am in disbelief and shock that she acted in this manner. I also learned my others I shared this with, they knew exactly who she is because she did similar abuse to them.
Preferred solution: This woman Shonda should be fired.
User's recommendation: Don't go to Rouses store 75!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Orleans, LouisianaLack of Brand Named Food Choices
User's recommendation: Overall the produce is fresh and they have the basics, just be prepared that they push their mediocre brands of cheese, olive oil, etc…
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Metairie, LouisianaDiscrimination wrongful termination falsely accused wages held back
Preferred solution: A full investigation Miss Jennifer Miss Aisha Ms Janine Ms Shantel at Rouses supermarket on Clearview
Attacked by manager
Nothing has changed the majority of people working there are rude and so are the managers
- Good store
- Bad manager and employess on drugs
Preferred solution: Apology
User's recommendation: Don’t shop there it’s full of drugs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gonzales, LouisianaRacial discrimination and threats at work
I am still broke and Living in a hotel About to be on the streets running for my life again and begging for money to eat scarred for my life
Airline Highway Gonzales not trying to Come up dead I was assaulted a week before the Higher at the intersection up the road Fear of being in danger for my safety and independence The workers are sneaky and lie a lot I Have no money no job not enough to eat no way to earn a decent living I was assaulted for the same thing three times ion my life time and Professionally Homeless for 3 years not approved for my own unemployment and not approved for food stamps the state of louisiana want to take my children they are out of school hiding from th Governement I have a false police case penddiing in this parish and court July 10th being called racist stupid retarted and a ***
- Opportunity for a career better life future
Preferred solution: My job back
User's recommendation: Be aware report
Nonchalant about Customer Safety.
On 7/14/23 at 7:28 AM, I was attempting to cross the crosswalk after shopping at Rouses, in Diamondhead MS. As I approached the crosswalk, this old woman sitting in her car charged me with her vehicle stopping within inches of hitting me.
At the same time, one of your butchers was walking out the store and witnessed the incident. I called and spoke with Chuck the manager, and he said unfortunately, he didn't have the password to the cameras at the store so he couldn't do anything about it.
Since I don't feel safe going to your store anymore and the manager was nonchalant about my safety, I won't be back. Too bad you care so little about your patrons.
- Nice store
- Not safe
Preferred solution: Look at the cameras at the store to see what happened and convict this criminal.
Complaint
User's recommendation: Do not shop here or watch every item scan at register.
Problem with an order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRcial porfiles Profanity
I’ve been in this store 4 times in the last month
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No one cares what policies you like or dislike. Drop the attitude and shop where the service you want exists.